WORK EXPERIENCE

Personal

My main strengths are adaptability, dependability and the determination to get a job done as proven by my varied work experiences in promotions, customer services, hospitality, and patient care. I try to learn something new from every experience because I believe there is always room for improvement both personally and professionally. I am able to handle difficult situations with sensitivity and tact. I have worked with a diverse range of colleagues and clients.

Trainee

I completed an 8 week BBC Make It Digital Traineeship in May, which was an intense 6 week class based environment and 2 weeks on work placement, I did mine with National Express. This including making e-portfolio's, film and documentary making, employability skills and many other aspects of the business world. The learning provider for this traineeship is Creative Alliance and after the 8 weeks they offered me a full time apprenticeship in digital marketing, which is where I am now.

Supervisor

Camp counsellor

1st Line Support

Promoter

Heron Foods: September 2012 – December 2014

I was employed on a three day contract as a supervisor at Heron Foods; my responsibilities included; working on a till, managing stock levels, electronic ordering and putting away deliveries. I dealt with complaints, enquiries, cashing up of tills and stock takes. I had a team of 7 - 9 employees that I had to manage and ensure were doing their job to the highest of standards in order to keep the shop running with good time management. This job required me to interact with the public and I have learnt a high level of customer service due to the wide range of people that came and went every day. It is a very busy shop and required a lot of physical work.

Eggleston Services: July 2012 - August 2012 June 2013 - August 2013

I was employed as a counsellor at a summer camp for adults with special needs. The camp was in Virginia, USA. I travelled there unaccompanied to join a team of eleven other international staff who I had not met before. I had responsibility for the full needs of three campers each week. I assisted them with toileting, personal care, feeding, administering medication and monitoring their health needs. The campers had a variety of diagnoses such as; autism, severe learning disability, amputation, severe epilepsy, deaf, blind and non-verbal. We assisted our clients during various activities; art and craft, swimming, trips to theme parks and restaurants.

Pearson in Practice ATA: Sept 2011 - April 2012

I worked and trained as 1st line support with Pearson in Practice ATA. This included logging of help desk calls, installing and configuring systems such as Windows 7, Windows XP and Windows Server 2008 R1 and R2. During this time I was involved in projects using contingency planning, project management, financial planning and health and safety.

Rectangle Promotions: August - September 2010

I was involved with promoting companies such as Littlewoods at big events. This involved interacting with the public in a fast selling environment, using persuasive and engaging skills.

Skills

Computing: Microsoft accredited standard of computer use.

Organisation: Efficient time keeper, planning skills, work well alone and in a team.

Communication: I have good written and verbal skills.

Languages

Basic French, German and British Sign Language.

References

References avaliable upon request